Our Guarantee
What You Can Expect
Built to Last
Each bow is made with durable materials designed to hold up through playdates, school days, and everyday wear.
Lifetime Bow Guarantee
If your bow has a defect or production issue, we’ll make it right. There’s no time limit. We’ll offer a replacement or store credit based on your needs.
Support for Well-Loved Bows
For bows that show signs of normal wear over time, we offer repairs for a small fee or a replacement option when repair isn’t possible.
How It Works
Step 1: Contact Us
Email us at hello@kofi-kreations.com or use our contact form. Include your order number and a brief note about the issue.
Step 2: We’ll Make It Right
We’ll review your request and respond with the best solution. Whether that’s a repair, store credit, or replacement.
Step 3: Feel Taken Care Of
Every message is handled with care and intention. Because that’s how we’d want to be treated too.
Why Shop Kofi Kreations?
Thoughtfully Made.
Premium materials, intentional design, and care in every detail.
Customer Care That Feels Personal.
You’re not just placing an order. You’re joining a community.
Shop With Confidence.
Our lifetime guarantee and mom-friendly policies mean no guesswork. Just bows you can trust.
Thank you for supporting Kofi Kreations. We can’t wait to see your little one shine in her new favorite bow.