Return Policy
Easy Returns For Busy Moms
At Kofi Kreations, we want you to love every bow you order. We know life is full, and the details matter — especially when you're shopping for your little one. That’s why we’ve made returns and exchanges simple, fair, and worry-free.
Return & Exchange Policy
If your item arrives damaged or defective due to an error on our part, we’ll make it right with a replacement or store credit.
To be eligible for a return or exchange:
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The item must be unworn
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It must be in its original packaging
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The issue must be reported within 30 days of delivery
📧 Reach out to us at sales@kofi-kreations.com with your order number and a quick note about what went wrong — we’ll take it from there. Once we receive and inspect your return, we’ll follow up with next steps.
Items that don’t meet these guidelines will not be eligible for return or exchange.
Lifetime Bow Guarantee
We stand by the quality of our bows — for life.
If your bow breaks or needs a little love after wear, we’ll gladly repair it for a small fee (plus shipping). If we’re unable to repair it, we’ll issue store credit so you can pick a new favorite.
Shipping & Processing
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Orders ship within 2–5 business days (excluding weekends and holidays)
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Need it sooner? Express shipping is available at checkout for an added fee
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Once your order ships, it’s in the carrier’s hands — we are not responsible for lost or damaged packages during transit
We’re a small shop built on care and intention — and we’re always here if something goes wrong. Thank you for choosing Kofi Kreations and making us part of her story.
💌 Need Help?
We’re always here to support you. 📧 Email: sales@kofi-kreations.com