Return Policy
Easy Returns & Exchanges for Kofi Kreations Fans
At Kofi Kreations, we want you to love your purchase. If for any reason you need to return or exchange an item, we’ve made it easy:
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Return Window: We happily accept returns or exchanges within 30 days of your purchase.
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Conditions: To ensure your items are eligible for return, please make sure they are unused, undamaged, and in their original packaging.
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How to Return: Simply contact sales@kofi-kreations.com with your order number and reason for return. We’ll send you easy return instructions.
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Refund Process: Once we receive your item, we’ll process your refund or exchange within 3-5 business days. Refunds will be issued to the original payment method.
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Exchanges: If you prefer a swap, no problem! We’ll help you exchange your bow for a different color, style, or size—just let us know what you need.
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Non-Returnable Items: Custom or personalized items cannot be returned or exchanged, except in cases of defects.
We understand things don’t always work out, and we want to make your experience with Kofi Kreations as smooth and stress-free as possible. If you have any questions, our team is just an email away!
💌 Need Help? We’re Here for You!
📧 Email: sales@kofi-kreations.com