Shipping Policy
Made Just For Her
At Kofi Kreations, every bow is handmade with care and prepared just for your little one.
Processing Time
All orders are handmade and ship within 3 to 7 business days.
We do not ship on weekends or holidays.
Need it sooner? Expedited shipping options are available at checkout.
Shipping Rates
We offer free U.S. shipping on all orders over $50.
For orders under $50, shipping is calculated at checkout based on your location and selected delivery method.
International shipping rates are calculated at checkout based on destination, package weight, and carrier rates.
Shipping Information
We currently ship within the United States and internationally to Canada, the United Kingdom, and Australia.
Delivery times vary depending on your location and carrier. International orders may take longer due to customs processing.
International customers are responsible for any customs fees, duties, or taxes required by their country. These charges are not included at checkout and must be paid upon delivery.
For an estimate of duties and taxes, please visit https://www.easyship.com/duties-and-taxes-calculator
Shipping Responsibility
Once your order has been shipped, it is handled by the carrier (USPS, DHL, or FedEx).
While we ensure your order is packaged securely and shipped on time, we are not responsible for shipping delays, lost or stolen packages, damage caused by the carrier, or any customs related fees, duties, taxes, or refused deliveries.
International Orders And Returns
International customers are responsible for all return shipping costs, including any duties, taxes, or customs fees associated with returning an item.
If a package is refused at delivery due to unpaid customs fees or duties, the order will not be refunded.
We do not reimburse original shipping costs, customs fees, or return shipping fees for international orders.
Order Tracking
You will receive a tracking link via email as soon as your order ships.
Please allow up to 24 hours for tracking updates to appear.
Need Help
If you have questions about your order, contact us at hello@kofi-kreations.com or check out our guarantee to learn how we stand behind every bow.